Privacy Policy

Last Updated: October 15, 2023

At Aeroraa, we believe that a safe and warm home is the foundation of a joyful life—and we extend that same care and thoughtfulness to how we handle your personal data.

This Privacy Policy describes how Aeroraa (“we”, “our”, “us”, or the “Site”) collects, uses, and discloses your personal information when you visit or make a purchase from aeroraa.com (the “Site”), or otherwise engage with us.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use any of our Services.

1. Updates to This Policy

We may update this policy from time to time to reflect changes in our operations, legal obligations, or services. The latest version will always be posted on this page with an updated “Last Updated” date.

2. Personal Information We Collect

We may collect the following information depending on how you interact with us:

a. Information You Provide Directly

Name, billing and shipping address, email, and phone number
Order and payment information (excluding full payment card numbers)
Any messages you send to our support team

b. Information Collected Automatically

We use basic cookies and web analytics tools to understand how users interact with our website. This includes:

IP address, browser type, device information
Pages visited, time spent on pages, click behavior

We do not use tracking cookies for advertising or remarketing purposes.

3. How We Use Your Information

We use your personal information to:

Process your orders and provide customer service
Communicate with you about your purchases, returns, or account activity
Improve and optimize our Site and user experience
Comply with legal and regulatory requirements

4. Marketing & Advertising

We do not currently use third-party advertising platforms (e.g., Google Ads or Meta Ads).
We may use anonymized data to improve SEO and our blog content.
You will not receive marketing emails unless you explicitly opt-in.

5. How We Share Your Information

We do not sell your personal information.

We may share information only with:

Payment processors to complete transactions
Shipping carriers to deliver your orders
Service providers like Shopify that support website functionality
Authorities when legally required (e.g., court orders or fraud investigation)

6. Your Privacy Rights (U.S. Residents)

If you are a California resident or a resident of a U.S. state with data privacy laws, you may have the right to:

Access the personal information we hold about you
Request deletion of your personal information
Correct inaccurate data
Limit the use or sharing of sensitive information (if applicable)
Opt out of the sale of personal data (not applicable as we do not sell data)

You may exercise your rights by contacting us at jperfectcs@gmail.com.
We may request identity verification to process your request.

7. Children's Privacy

Our services are not directed to or intended for individuals under 16 years of age.
We do not knowingly collect data from children.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

8. Cookies and Tracking Technologies

We use minimal cookies to support basic functionality of our website (e.g., session, navigation, and order-related preferences).
You can manage or disable cookies via your browser settings. Blocking cookies may impact your experience on our Site.

9. Data Storage and Security

Your personal data is processed and stored in the United States.
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no security system is impenetrable, and we cannot guarantee the absolute security of any data transmitted online.

10. How Long We Keep Your Information

We retain personal information only as long as needed to:

Fulfill your orders and customer service needs
Maintain legal records
Improve our services in accordance with applicable laws

When your data is no longer needed, we securely delete it.

11. User-Generated Content

Any product reviews or comments you post publicly may be viewed by other users.
Please do not include personal details in public content. We are not responsible for how others use publicly visible information.

12. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites.

Please review their privacy policies before submitting personal information.

13. International Transfers

Our services are intended for U.S.-based users. However, if you access our site from outside the U.S., your information may be transferred to and processed in the United States.

14. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to make a request, you may contact us at:

📧 Email: jperfectcs@gmail.com

✨ Our Promise

At Aeroraa, we don’t just care about the spaces you decorate—we care about the people who live in them.
That’s why we handle your information with the same care and integrity that goes into every product we curate.
Your privacy matters. Your trust matters more.